Refund & Cancellation Policy.

30-Day Money-Back Guarantee

AutoFlowWorks offers a 30-day money-back guarantee on:

• One-time workflow purchases
• The first subscription charge (only the initial charge, not future renewals)

How it works: If you're unsatisfied with your purchase, contact us within 30 days and we'll refund your money in full. No questions asked.

How to Request a Refund

To request a refund, email us at support@autoflowworks.com with:

• Your order number or invoice ID
• The email address associated with your account
• Brief reason for the refund (optional but helpful)

Processing timeline: Refunds are processed within 5–10 business days to your original payment method. Depending on your bank, it may take an additional 3–5 business days to appear in your account.

One-Time Purchase Refunds

One-time workflow purchases are eligible for refund if requested within 30 days of purchase:

• Full refund of the purchase price
• No restocking fees or deductions
• Applies to individual workflow downloads

Subscription Refunds & Cancellation

First charge refund: The first subscription charge is eligible for a full refund within 30 days if you cancel within that window.

Renewal charges (not refundable): Subscription renewals that occur after your initial 30-day period are not eligible for refund. However, you can cancel your subscription anytime, and cancellation takes effect at the end of your current billing period — no future charges will be made.

How to cancel: Log into your dashboard and click "Cancel subscription" in your account settings. Your subscription will remain active through the end of the current billing period, then expire. You will not be charged again.

After cancellation: You lose access to the library for future downloads, but any workflows you have already downloaded remain yours permanently.

Add-On Services & Packages

Premium add-on services (Deployment assist, Custom automation build, etc.) are refundable before work begins. Once work is in progress or completed, no refund is available.

Contact us at support@autoflowworks.com to confirm work status and refund eligibility before requesting a refund.

Legacy Access Passes

Legacy fixed-term access passes are honor-bound for their full term and are not refundable. Your access expires on the date printed on your receipt. These were previously sold one-time passes with a fixed expiry date.

Exceptions & Special Cases

The 30-day guarantee applies to most transactions. However, refunds may be denied if:

• The refund request is made more than 30 days after purchase
• The customer has already received a refund on the same product previously
• The request appears fraudulent or abusive

If you believe your refund should be an exception, contact us at support@autoflowworks.com to discuss.

Questions or Disputes

If you have questions about our refund policy or need to request a refund, reach out to us at support@autoflowworks.com. We aim to respond within 24 hours. You may also review our Terms of Service for additional details on our billing and delivery terms.