On-Call Handoff Summary
Daily at shift change: auto-generate handoff summary (current on-call, incoming on-call, active incidents, recent alerts, watch-items) — posted to #oncall-handoff.
Overview
**What it does**: Daily schedule (9am default, customize to shift time) → PagerDuty API: fetch outgoing + incoming on-call, active incidents, past 12h alerts → LLM writes narrative handoff (what's currently on-call watching, alert trends, escalation contacts, known issues) → Slack to #oncall-handoff. **Setup (4 steps)**: 1. Connect PagerDuty: API token with schedule + incident read access 2. Set handoff time: shift change time (e.g., 9am, 5pm) 3. Configure Slack channel: #oncall-handoff 4. Test: manually run; verify on-call + incident summary appears **Apps/nodes**: Schedule, PagerDuty API (schedules + incidents), OpenAI (narrative), Slack. **Credentials required**: PagerDuty API key, OpenAI account, Slack workspace. **Difficulty**: Easy | **Setup time**: 6 minutes. **Business outcome**: Shift transitions smooth (context handed off automatically) → oncall anxiety ↓ (clarity on what's happening), incident continuity ↑.
What's included
Quickstart
- 01
Download the JSON
With an active Library Pass, download the workflow file right from this page or your dashboard.
- 02
Import into n8n
Choose Import from File and select the downloaded JSON. The full agent graph appears, ready to configure.
- 03
Plug in credentials
Each integration node prompts for credentials on first run. The setup guide lists every credential the agent expects.
- 04
Activate and test
Run once with sample input, confirm the expected output, then flip the activate toggle.
Frequently Asked Questions
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